About Us
Established care with clear values
Established in 1985, Penylan Residential Hotel provides quality residential care for adults aged 55 years and over. Our service is built on upholding the rights, dignity, individuality and quality of life of our residents, with person-centred care delivered in an adapted home environment. Our dedicated team are trained to provide the highest standards of residential and dementia care, on both a permanent and respite basis. We champion relationship-centred care and encourage family and loved ones to be involved in every step of the way. With premises located in the heart of Cardiff and strong ties to our local community, we are here to meet your care needs and to give your loved ones a place to thrive.
Our Mission
Mission Statement
To provide and sustain service users' quality of life while acknowledging their health, safety and well-being through competent skills and dedication of staff, utilising relationship-centred practices and person-centred care.
Core values and care
Dignity
Independence
Privacy
Rights
Choice
Fulfilment
Spiritual
| Dignity | Treating every individual with respect and decency, and showing them the care and grace that everyone deserves. |
|---|---|
| Independence | Encouraging individuals to make their own decisions, take calculated risks and act for themselves where possible and appropriate. Independence will be facilitated in a way that upholds individual's wellbeing and best interests. |
| Privacy | Upholding every individual's right to freely use their own space and to be left alone and undisturbed whenever they wish, as long as safety is not compromised. |
| Rights | Supporting and respecting an individual's human, civil, and legal rights. Offering support for individuals to access statutory services either independently or through advocates. |
| Choice | Enabling individuals to feel a strong sense of autonomy wherever possible. Helping people to make decisions that will affect their care and daily routines in a way that promotes their wellbeing and best-interests, and giving meaningful options that actually make a difference. |
| Fulfilment | Encouraging individuals to realise and achieve their physical, social and emotional potential within our environment. Providing a range of enrichment opportunities which will allow individuals to experience a sense of progress. |
| Spiritual | Creating a safe space where individuals can continue to express their beliefs, continue their practices and fulfil their spiritual and religious needs. |
Care Inspectorate Wales
What this means for families
Independent inspection and oversight can be useful in helping you make informed decisions about your loved-ones care with confidence. We have an up-to-date regulatory profile from Care Inspectorate Wales, which provides a transparent assessment of our service provision. When choosing a care establishment, these reports can support informed discussions about care quality and safety, and can be a useful reference point when comparing care options.
- Please feel free to ask us more about our recent inspection results.
We recommend combining inspection information with an in-person visit to understand our approach to service delivery, the type of support we can offer and what to expect should you choose us.
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FOOD HYGIENE RATING
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VERY GOOD