Step 1
Rights
The rights of every resident and person-centred dignity in day-to-day care.
Care Services
Penylan Residential Hotel has capacity for up to 15 service users, and provides both general residential and dementia residential care on both a permanent and respite basis. We can also facilitate end-of-life care where possible, and in collaboration with the appropriate clinical teams. Our service fees align with Cardiff Council rates and we do not charge top-up fees. Whether an individual is with us for a short stay or long-term, we endeavour to show them personalised, quality care with the highest standard of service.
How we deliver care
Care is delivered through pre-admission assessment, person-centred planning, regular review, and close family communication. Support plans are adjusted as needs change, including for increasing frailty and palliative care requirements.
Step 2
Quality of Life
Supportive routines and a warm environment to help residents live as normally as possible.
Step 3
Mission Statement
Our commitment to sustaining wellbeing through skilled, dedicated, relationship-centred care.
Step 4
Our Facilities
Location, room standards, accessibility features, lounges, and practical resident amenities.
Family Communication
- Regular updates on wellbeing, care routines, and changing needs.
- Structured review discussions with residents, families, and professionals.
- Clear contact pathways for questions, safeguarding concerns, and urgent updates.
- Encouragement of visits and involvement in day-to-day resident life.
Need help choosing the right service?
If you are unsure which service area is most relevant, we can guide you through needs, priorities, and next steps during a call or visit.